Contact us

Information about channels to contact us and useful links.

Last updated 8 June 2026

Feedback form

If the form below is not loaded, you can also fill it in at here (opens in new tab).

Address

140 Hill Street, #01-01A,
Old Hill Street Police Station, Singapore 179369

REACH Channels

Useful links

Expand for the agencies' contact information

If you have any feedback on rules and regulations that hinder your business or stifles entrepreneurship, productivity and innovation, you can send your comments to the PEP Secretariat (opens in new tab).

You may also contact the following agencies for issues on:

Animals
Email: https://www.nparks.gov.sg/avs/feedback (opens in new tab)
OneService App: https://www.oneservice.gov.sg/ (opens in new tab)
Website: www.nparks.gov.sg/avs (opens in new tab)

Pests
Email: http://www.nea.gov.sg/corporate-functions/feedback (opens in new tab)
Website: www.nea.gov.sg (opens in new tab)

Roads & Footpaths
Email: https://www.lta.gov.sg/feedback/ (opens in new tab)
Website: www.lta.gov.sg (opens in new tab)

Water Supply & Drains
Email: pub_one@pub.gov.sg (opens in new tab)
Website: www.pub.gov.sg (opens in new tab)

Cleanliness
Email: http://www.nea.gov.sg/corporate-functions/feedback (opens in new tab)
Website: www.nea.gov.sg (opens in new tab)

Trees & Greenery
Email: Parks and Greenery feedback form (opens in new tab) / OneService App (opens in new tab)
Website: www.nparks.gov.sg (opens in new tab)

Infrastructure in HDB estates
Email: e-feedback form (opens in new tab)
Website: www.hdb.gov.sg (opens in new tab)

Smoking at prohibited areas, mosquito breeding, illegal hawking and noise from construction sites
Email: http://www.nea.gov.sg/corporate-functions/feedback (opens in new tab)
Website: www.nea.gov.sg (opens in new tab)

Maintenance of transport-related infrastructure in the local environment including public roads, footpaths, walkways, covered link-ways, streetlights and traffic lights
Email: https://www.lta.gov.sg/feedback (opens in new tab)
Website: www.lta.gov.sg (opens in new tab)

Construction vibrations, stability of slopes or structures/buildings, upgrading programmes for private estates
Email: https://www2.bca.gov.sg/feedback/ (opens in new tab)
Website: www1.bca.gov.sg/ (opens in new tab)

Maintenance of State land and properties
Email: sla_enquiry@sla.gov.sg (opens in new tab)
Website: www.sla.gov.sg (opens in new tab)

Illegal parking in HDB car parks
Email: e-feedback form (opens in new tab)
Website: www.hdb.gov.sg (opens in new tab)

Illegal parking in URA Car Parks
Email: form.gov.sg/668e452620bc9e08d3012be2 (opens in new tab)
Website: www.ura.gov.sg (opens in new tab)

Maintenance of URA car parks/street-side car parking spaces in commercial areas
Email: eservice.ura.gov.sg/feedbackWeb (opens in new tab)
Website: www.ura.gov.sg (opens in new tab)

Businesses/Entrepreneurship (Pro-Enterprise Panel)
Website: www.mti.gov.sg/proenterprisepanel (opens in new tab)

FAQs

What is REACH's role in the feedback process? Does REACH filter or censor feedback received from contributors?

REACH facilitates communication between Singaporeans and Government agencies by proactively initiating discussions on various topics and gathering feedback on policy issues.

All feedback submitted to REACH, regardless of the sentiments expressed, is read by REACH staff. REACH will convey the feedback, in its entirety, to the relevant agencies for information and consideration. We do not edit or filter any feedback received.

What happens to my feedback after I have filled out the Online Feedback Form and submitted it?

REACH would like to assure you that your feedback will be directed to the relevant agency for their review and necessary follow up.

What happens to feedback that I submit through the Public Consultations page?

The feedback received through the Public Consultations page is sent directly to the Government agency which posted the consultation paper.

I would like to join the REACH mailing list so that I can be informed of REACH events and receive the e-newsletter. How can I sign up for this? Will I be able to unsubscribe from it at a later date?

You may visit our Events page for the latest updates on our events. You may also consider signing up for our weekly newsletter, REACH Bytes. You may subscribe or unsubscribe from our mailing list. (opens in new tab)