All Counters Open at Woodlands Checkpoint

Home Affairs Minister K. Shanmugam visited the Woodlands Checkpoint on 19 December following reports of heavy vehicle and pedestrian traffic at the Causeway. 

Minister Shanmugam said that all or most counters at the Woodlands Checkpoint are open, and more manpower has been added to cope with heavier traffic during the holiday season.

An estimated 430,000 travellers cross the Woodlands and Tuas checkpoints daily during the year-end, compared with 400,000 during non-peak periods.

"I read accounts of some travellers who said that certain car counters are closed. We open all the counters," he said. "At some specific points in time when you see the counters closed, it may be because there was a changing of shift for a few minutes, or the officer had gone to the restroom, or had been redeployed to a busier zone."

According to the Immigration and Checkpoints Authority (ICA), holiday traveller volume spikes, tighter security in the face of terrorist threats and unpredictable traffic situations account for the recent Causeway jams.

Source: “'All counters open' to cope with crunch at Causeway” (The Straits Times, 22 Dec 2015)

Have you travelled through the checkpoints recently? How was your experience?

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