The Ministry of Health (MOH) will continue to explore ways to reach out and educate residents about MediShield Life and address any concerns they might have.
However, there is no need to worry if one cannot remember every single detail about the compulsory insurance scheme, said Health Minister Gan Kim Yong yesterday (31 Oct), speaking to around 400 grassroots leaders at an hour-long dialogue on MediShield Life at the Grassroots Club in Ang Mo Kio.
Instead, the most important message is to tell residents not to worry about applying for subsidies, how to calculate their claims and when to pay their premiums, he said. It is a complicated process, and “that is why we have automated all of them,” he added.
Mr Gan, who was accompanied by Minister of State for Health Chee Hong Tat, said a suggestion of creating a MediShield Life app to help people understand the scheme is a good one.
But it is necessary to reach out to those "who may not be so familiar with technology and Internet".
Mr Gan said that there is a need to have people to explain face to face the details of MediShield Life, citing the Pioneer Generation ambassadors as an example.
Another grassroots leader asked if those who were hospitalised before today would be covered under MediShield Life. Mr Gan replied that the new scheme will cover only those hospitalised from today.
"We have to have a start date," he explained, adding that the scheme had already been brought forward from December.
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Source: “MOH to continue tackling MediShield Life concerns” (Straits Times, 1 November 2015)