Every Voice Matters


35 Years of Listening to You

For the past 35 years, REACH has grown up with the nation and served as a bridge between the Government and its citizens. Watch the short video below to learn more about our journey and how we will continue in our mission of being the voice for Singaporeans.

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Listening Points

Listening Points

Listening Points are open concept mobile feedback booths for Singaporeans to obtain information and give feedback on government policies. They also serve as platforms for the Government to obtain ground sensing and explain policies to the public, e.g. Budget, National Day Rally etc.

REACH Listening Points started out with members of the public penning down their thoughts on Post-it notes, which were later collected and collated by officers. Gradually, REACH evolved by digitalising our ground operations by leveraging technology such as QR codes iPads to facilitate the feedback collection process.


During the Circuit Breaker (CB), REACH migrated online to continue our ground sensing work. This entails conducting e-Listening Points in lieu of face-to-face engagement. During the last seven months, REACH was able to reach out to more than 30 special interest communities and groups such as taxi drivers, flight crew, rental flat residents, healthcare workers, parents, students, teachers and jobseekers among others.

If giving feedback on national policies and issues is important to you, please partner us by signing up as a panel member and leaving your details below. We will seek out your feedback on future policies, depending on the topics that most interest you. Thank you.

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Dialogues and focus group discussions

Dialogues and FGDs

Apart from annual flagship dialogues for Budget and National Day Rally, REACH also organised dialogues and focus group discussions with: Institutes of Higher Learning on housing affordability, co-creating Singapore’s digital future, as well as community groups on topics such as race and religious harmony, marriage and parenthood.

Over the last few months, REACH has also moved away from large scale physical dialogues to virtual conversations conducted over the Zoom platform to engage the public and continue to seek feedback on key national issues related to COVID-19.

Zoom Dialogues

REACH is currently organising a series of Emerging Stronger Conversations to reach out to different communities in Singapore such as clan associations and youths, among others. The Emerging Stronger Conversations enable participants to share their hopes for what Singapore could look like as we emerge from COVID-19. In the spirit of Singapore Together, these conversations will lead to action.

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REACH Interactive WhatsApp chats

To date, REACH is the only government agency that operates an interactive, two-way digital platform for public engagement. This has allowed us not just to push out government messages one-way, but facilitate discussion and mutual understanding among citizens – this was especially useful during the COVID-19/Circuit Breaker period where fellow citizens address one another’s concerns and share useful information among them.

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Ongoing Campaigns

REACH x LiHO 35th Anniversary Redemption

REACH x LIHO 35th Anniversary Redemption

REACH-ing out to everyone!
We're celebrating 35 years of listening to you, enjoy a LiHO Tea at $3.50!
Share your views and join us in helping to shape Singapore for a better tomorrow! #EveryVoiceMatters 
Here’s how: 
1️⃣    Scan the QR code or visit go.gov.sg/reachliho
2️⃣    Complete the survey and click ‘Submit’.
3️⃣    Show the 'Thank you' page at any LiHO counter to enjoy a discount!! *
Head down to your nearest LiHO outlet to enjoy this sweet offer. 
* While stocks last, limited selection available.

* Terms and conditions apply


LiHO IG post

REACH x LIHO Instagram Contest

REACH is celebrating 35 years of listening to you, and has collaborated with LiHO to produce limited edition cup sleeves for every large drink purchased!

Stand a chance to win $20 Grabfood vouchers by taking a picture of the cup sleeve and sharing it with us on Instagram!

Contest ends 28 February 2021, 11.59PM.

Terms and conditions apply.



IG Contest

REACH Instagram Giveaway (3 to 13 December 2020) [Thank you for your participation. All goodie bags have been fully redeemed.]
  1. Follow our Instagram page (@reachsg)
  2. Look out for the 12 jigsaw pieces of REACH x NAFA commissioned artwork and take a screenshot of the full artwork on REACH IG page
  3. Send it to us via IG direct message

First 20 participants who complete the above will walk away with an exclusive REACH goodie bag (worth $20) comprising REACH x NAFA commissioned 2021 calendar, 2 reusable masks, thermos flask, a notebook and one Limited Edition REACH 35th Anniversary FlashPay card (no stored value). Successful participants will receive a confirmation text before collection at MCI Building.

Fastest fingers first! Terms and conditions apply.

Useful links to provide feedback: